Ticket Policy
Ticket Policy
Each ticket purchaser for an ICC match acknowledges that there is a possibility that one or both clubs slated to participate in such ICC match may no longer be able to participate in such ICC match (e.g., due to any such club’s required participation in the qualifying rounds for a tournament such as the UEFA Champions League or UEFA Europa League). In the event that a club is not able to participate in an ICC match, and Relevent Sports, LLC (“Relevent”) has secured a replacement club, then the ticket purchaser will have two options, either of which shall constitute the ticket purchaser’s sole remedy: the ticket purchaser may (1) retain his/her ticket(s) to such ICC match, which will now be comprised of different club(s) or (2) within two weeks of his/her receipt of notice, via e-mail, from Relevent that one or more of the clubs in the applicable ICC match is being replaced with an alternative club, request a refund for the ticket(s) purchased to such ICC match. In the event that a club is not able to participate in an ICC match, and Relevent is not able to secure a replacement club, then the ticket purchaser’s sole remedy shall be to receive a refund for the ticket(s) purchased to such ICC match. Ticket purchasers acknowledge and agree that roster decisions, including both who is on an ICC match roster and how many minutes, if any, each player participates in a particular ICC match, are not controlled by Relevent and are instead determined by the applicable clubs. As such, ticket purchasers do not have the right to request a refund from Relevent for tickets purchased to an ICC match due to the rosters that are either announced or utilized in such ICC match.
Each ticket purchaser for an ICC match acknowledges that there is a possibility that the stadium hosting the applicable ICC match may be changed (e.g., due to construction at the original stadium that makes hosting the ICC match impossible). In the event that the stadium for an ICC match changes, the ticket purchaser will have two options, either of which shall constitute the ticket purchaser’s sole remedy: the ticket purchaser may (1) retain his/her ticket(s) to such ICC match, which will now be relocated to a similar section of the new stadium or (2) within two weeks of his/her receipt of notice, via e-mail, from Relevent that the original stadium is being replaced with an alternative stadium, request a refund for the ticket(s) purchased to such ICC match.
Please be advised that tickets for ALL 2019 International Champions Cup ("ICC") U.S. matches will NOT go on sale until the pre-sale period.
Fans should not trust resellers claiming to have tickets before the above listed dates, and are strongly encouraged to purchase tickets for any ICC matches through official ICC platforms to ensure that real tickets are received.
Speculative listings posted before the above listed dates are NOT REAL tickets, and the purported seller does not actually have those tickets to sell. People claiming to sell these tickets for ICC matches are creating acts of fraud and this practice is illegal in many states, including New York. Fans should be vigilant and beware of these sellers, and should avoid purchasing speculative tickets that are listed by such sellers.
Relevent Sports, LLC assumes no liability incidental to speculative listings that are purported to be real tickets to ICC matches.
Women’s International Champions Cup Ticket Sales
The Women's International Champions Cup matches (the "WICC Matches") will adhere to the COVID-19 protocol instituted by Providence Park then in effect at the time of the WICC Matches. Please reference this link [https://www.timbers.com/providencepark/2021-updated-providence-park-capacity-policies] for the current rules. Please review this link regularly prior to the WICC Matches as it will be updated from time to time as COVID-19 protocols are modified.